Casino King Support

Thursday, September 03, 2009 at 12:01 PM
Written by Daniel O

Here at Online Casino Reports we work with the various casinos on a daily basis: updating online casino bonuses, adding new payment methods to their lists, verifying their payout policies and more.

These are all "behind the scenes" aspects, which you only see the final result of.

Well, we've encountered an incident in which a player has faced a problem and Casino King, with our mediation, has solved instantaneously.

The Bonus
For the past couple of weeks we've advertised on our portal an Exclusive Bonus offer of $25 Extra for any new player's first deposit at Casino King. There is no catch, none whatsoever, only visiting the Casino King review page and downloading the casino from there.



The Story
A player has contacted us the other day claiming he did not receive the due bonus, which sounded unreasonable to us, so we contacted Casino King immediately.

The Kudos
It turns out the player did not yet download the casino software; he only visited the site and played Fun mode games. The Casino personnel responded immediately, to us and to the player, and invited him to download the software and rewarded him the $25 immediately.

Goes to show there is someone answering your calls at the casino and the money waits for you.